(3) I replaced all the cartridges and on the printer. (2) I got a wet paper towel and he pressed repeatedly on the silver circular vent that would be under the black cartridge. (1) I removed all the cartridges and cleaned the copper connectors with wet Publix.
I had replaced the empty cartridge black and suddenly, no ink. I've not seen - in test reports - an indiciation of the misalignment. The printer doesn't lack NOT of the printer "align" test however does not offer a suggestion of what to do from there. The printer does not record that there is a problem, but when I run printing tests, where there should be a black ink, there is absolutely none. My colleague in the corridor as the printer even so I borrowed his black ink cartridge and tried: same problem. I ran through the standard troubleshooting steps: These are all the "genuine HP cartridges ', full.īlack ink (with the symbol of the Pentagon) does not print, not at all. Recently, I replaced the ink cartridges on my Photosmart 7510 C311A. Photosmart 7510 - black ink cartridge does not print Is your printer still under warranty? You can check with the tool of warranty HP here.īefore ordering a replacement print head I suggest you soak the printhead as described in the document here, it can solve the problem. Troubleshooting referred me to the CN643A part but when I click on that it shows a drop-down list of the machines of the part is compatible with and my machine is not listed.Īre which country you located? Here, the document suggests the CN642A as appropriate for the Photosmart 7510 C311a print head (at least for me, to the United States). I have problems to find how/where to order. Until my only option was to replace the print head has crossed all diagnoses. How can I do to replace the print head? Should what steps I follow? I think that the print head nozzles have been burned.Ĭan't find printhead replacement for HP Photosmart 7510 C311a I bought a new set of cartridges because the color has been used by "cleaning cartridge". Since then, whenever I open the printer 0xC19A0023 even error. I handed the printhead, I gave cartridge cleanings several times the printer software, then error 0 x. When I removed the printhead again, I saw a dry on the black nozzles film (like burnt ink). I repeated the steps and at one point seemed no error but does not align cartridges (not complete alignment). After these operations gave me an error 0 x. I went to the HP forum and I followed the steps of cleaning cartridges, remove the printhead, cleaning contacts. At any given time is no longer wore the black very well. Since then, I've changed the black cartridge 3 times (the color that I've not often used). Bought in December 2011, so it is in warranty (Romania). I have a multifunction HP Photosmart 7510 - CQ877B c311a.
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